The Incontinence Management Micro-Credential Program – for QLD Learners

This free training program addresses a critical aspect of elder care and provides a vital professional development opportunity for:

  • Registered Nurses and Care Workers in both residential or home care settings in Australia
  • Job seekers looking to upskill and improve employability 
  • Individuals looking to transition to a role in the aged & community care sector 

With its tailored learning paths, self-paced and modular format, the Incontinence Management Micro-Credential Program offers an accessible study option for busy aged care workers and those seeking employment or upskilling opportunities.

If you’re ready to grow your skillset, gain a specialised credential, and make an even bigger impact on the lives of those you care for – this is the program for you.

Learners will benefit from the program by:

  • Improving the experience for recipients of care
  • Increasing employee value to residential and community care providers
  • Gaining transferrable learning outcomes that are recognised across the sector  – you will earn a digital badge to acknowledge your portable credentials
  • Increasing work satisfaction and psychological safety

Learning Outcomes

Registered Nurse Pathway:

  • Identify Incontinence Types and Causes: Recognise the different types and causative factors of incontinence in older individuals, alongside reablement strategies for effective management.
  • Understand the Impact of Incontinence Management: Comprehend the consequences of inadequate continence management on the care, dignity, health, and financial aspects of aged care services.
  • Develop and Implement Care Plans: Acquire the skills necessary for conducting thorough continence assessments, crafting comprehensive incontinence care plans, identifying signals for plan adjustments, and performing regular evaluations to ensure continued effectiveness.
  • Master Change Management in Care Communication: Become adept at employing change management techniques to clearly and compassionately communicate care requirements to the older person, their supporters or representatives, and the healthcare team.
  • Lead in Incontinence Management: Enhance efficiency and leadership in the workforce by specialising in the field of incontinence management, contributing to improved care quality and outcomes for older individuals.

Learning Outcomes

Care Worker Pathway:

  • Understand Incontinence Types and Causes: Acquire essential knowledge on the various types and causal factors of incontinence, setting the foundation for effective care strategies.
  • Execute Incontinence Care Plans: Be proficient in performing duties within an incontinence management care plan, including the correct fitting of products, implementing toileting routines, and conducting skin care procedures.
  • Respect Cultural Sensitivities: Develop an acute awareness of the cultural sensitivities affecting person-centred care goals and needs, ensuring respectful and tailored support for older individuals.
  • Identify and Report Changes: Master the skills of vigilant observation and reporting to detect triggers indicating a change in an individual’s condition, incorporating feedback from the older person and their supporters or representatives into care considerations.

We’re proud to highlight TENA’s crucial role as subject matter experts for the ACCPA micro-credential courses. Our courses, enriched by insights from TENA, the global leaders in incontinence care, promise unparalleled expertise and quality in continence management education. Find out more about Tena.


This Micro-credentialing Program project is proudly supported and funded by the Queensland Government.