
CHSP resources
Ageing Australia has developed an easily accessible resource library specifically for Commonwealth Home Support providers (CHSP) providers.
The resources and tools include downloadable guides, sector updates and the latest information to support CHSP providers and their clients.

Recognising and addressing malnutrition in older adults
BlueCare has developed practical resources designed to build awareness and provide guidance in recognising and addressing malnutrition in older adults.
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Cultural safety and trauma-informed care
By implementing these best practices, CHSP providers can create more inclusive, supportive and trauma-sensitive care environments.
Watch webinarDownload factsheet
Innovations in the home care workforce
Explore how training, housing and management innovations can enhance care, worker well-being, and retention.
Download factsheetWatch webinar on addressing workforce challenges

AI’s role in aged care
Join hosts George Gouzounis and Lisa Barrett as they bring contrasting perspectives to explore AI’s role in aged care with industry leaders and innovators.
This is a Sector Support and Development initiative.
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DEX for CHSP providers
Gain a better understanding of the reporting process and data requirements with this resource document. Supported by the Australian Government Department of Health and Aged Care. Disclaimer: The material contained herein does not necessarily represent the views or policies of the Australian Government.
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CHSP grant application resource guide
Essential information and resources for organisations applying for the CHSP grant. Supported by the Australian Government Department of Health and Aged Care. Disclaimer: The material contained herein does not necessarily represent the views or policies of the Australian Government.
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Indigo 4Ms Age-Friendly Health Care Program
The Indigo 4Ms Framework brings together evidence-based guidelines in four interconnected areas:
- what matters
- medication
- mobility
- mental wellbeing

Board briefing toolkit aged care reform
This resource will support CHSP senior leaders to brief board members about the aged care reform agenda. The templates includes links to further information, resources and the learning pack developed by the Aged Care Quality and Safety Commission’s Governing in Reform Program. This toolkit is a Sector Support and Development initiative.
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ITC evaluation report
This report developed by Enkindle, consolidates information on eleven leading Home Care Client Management System (CMS) solutions for the home care sector in Australia. Each software application has been evaluated according to multiple criteria, including functionality, user-friendliness, technology integration, and industry compliance. This report is a Sector Support and Development initiative.
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Becoming an Employer of Choice in the aged care sector
This guidebook is a comprehensive resource designed to help aged care providers navigate the challenges of attracting and retaining skilled workers in an increasingly competitive landscape.
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Resources for carers
A range of resources for carers to explore if working in aged care might be a good fit for them now or in the future.
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Diversity and inclusion
A resource kit for aged care providers to understand the Specialisation Verification Framework and how it can benefit your organisation and the older people you work with.
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CHSP reform ready checklist
Social Futures and Community Industry Group have worked together to produce the CHSP reform ready checklist to guide reform ready consultations with CHSP providers.
Go to checklist
Support at Home Transition
Access resources to assist CHSP providers with the Support at Home Transition.
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Risk and vulnerability resources
- Risk & Vulnerability Webinar Recording
- Risk & Vulnerability Presentation
- Serious Incident Response Scheme In Home Services (Aged Care Quality & Safety Commission)
- Dignity of Risk Assessment

Support worker roles
The role of support workers in home and community care settings are profiled in these videos.
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Cooperatives & mutual enterprise resources
- SILC Cooperative Forum (July 2023)
- Care Together: A co-operative and mutual enterprises support program (July 2023)

Webinar and workshop recordings
Access to webinars and workshop recordings with a CHSP focus.
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My Aged Care animation videos
The videos have been developed to provide a clear understanding and a sense of guidance when navigating through the aged care system.
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