Aged and Community Services Australia (ACSA) acknowledges the invaluable role of the sector’s workforce.

The Aged Care Sector’s workforce is a critical element in the provision of quality services and it is important to recognise the significant role that employees in the Aged Care Sector perform daily. We are proud of the work you are doing and we want to celebrate individuals and organisations by sharing the good news stories and positive outcomes.

Our workforce initiatives and programs actively support individuals and organisations to enable the delivery of quality services to older Australians.

Read the inspirational stories of people who are making a real difference in the lives of those we care for.

ACSA Workforce Initiatives Spark Passion for the Sector

A passionate and caring young lady from the North West Coast of Tasmania has decided she would like to pursue further training to enable her to work as a carer in the Aged Care Services Sector.

Gabriella Simpson from Flowerdale has shared how several ACSA Workforce initiatives have enabled her to make an informed decision about starting a career in the sector.

Graduate of ACSA’s Introduction to Hospitality Services Gains Employment

A Home Care service provider in the North West of Tasmania has recently recruited a graduate of ACSA’s online Introduction to Hospitality Services Program.

ACSA’s 7th Introduction to Hospitality Services Program was adapted from a face-to-face program to an online learning environment due to Covid-19.

A Shining Example of A ‘Right-Fit’ Employee

ACSA’s Workforce initiatives and programs support the sector with a focus on finding the ‘right-fit’ people with the right skills and knowledge.  It is vital that we identify people who are the ‘right fit’ for the Aged Care Services Sector, to enable the delivery of quality services to older Australians.


One outstanding example of a ‘right-fit’ worker who has demonstrated what it takes to succeed in the Aged Care Services Sector, is Krystle Cousens from Meercroft Care in Tasmania.

An Extended Care Assistant at Meercroft Care, Krystle has all the ‘right-fit’ attributes and qualities – she is kind, patient, honest, trustworthy and can think on her feet.

For further information

For further information on ACSA’s Workforce Initiatives click here or please email the Workforce and Industry team on